Refund policy

Thank you for shopping with us! Each item we create is custom-made just for you, so please take a moment to review our return policy.

1. Custom and Personalized Orders
   Since our products are printed on demand and personalized to your specifications, we are unable to accept returns or exchanges for reasons other than faults or misprints. Please ensure that all order details are correct before finalizing your purchase.

2. Faulty or Misprinted Items
   We take great care to produce high-quality items. However, if you receive an item that is faulty, damaged, or has a misprint, please contact us within 14 days of delivery. We will arrange a replacement or offer a full refund if the product does not meet our quality standards. Proof of the issue (such as a photo) may be required.

3. Order Details
   As each item is made specifically for you, we cannot accept returns due to customer errors, such as selecting the wrong size or color. Please double-check your order details to ensure accuracy.

4. Returns Process
   To request a return for a faulty or misprinted item, please contact our customer service team with your order number and a description of the issue. Once approved, we will provide instructions on how to proceed.

5. Additional Information
   Refunds or replacements will only be processed if the item is returned to us in its original condition, unworn, and unused. Items returned without prior approval may not qualify for a refund or replacement.